Help center
Support.
We answer every email. Reach us at hello@partydeck.co.
How do I get on TestFlight?
Email hello@partydeck.co with the Apple ID you use on the App Store and we'll send you a TestFlight invite.
How do credits work?
Most games are free. A few experiences (TV photo wall, AI Card Pack, Animal Race bets) cost credits. New accounts start with credits and can earn more by watching a rewarded ad, topping up, or subscribing to Party Plus/Pro.
How do I cancel a subscription?
Open iOS Settings → Apple ID → Subscriptions → Party Plus or Party Pro → Cancel. The subscription stays active until the end of the current billing period.
How do I delete my account?
In the app, go to Settings → Account → Delete account. Or email hello@partydeck.co and we'll remove your data within 7 days.
Where do I report inappropriate content or a user?
Long-press a photo, message, or username in the app to open Report. Reports are reviewed by AI moderation immediately; 3+ reports on the same content auto-hide it pending human review.
Is there parental control or an age gate?
Party Deck requires age 17 or older. The first launch shows an age gate. Subscriptions, in-app purchases, and UGC features are gated behind the age confirmation.
What languages do you support?
English, Thai, Chinese, Japanese, Korean. The app auto-detects your device language and lets you override under Settings → Language.
Still stuck?
Email hello@partydeck.co. We aim to reply within 1 business day.